Last Updated: 04-072026
Welcome to Tohfa Ghar. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions.
1. Products & Customization
Tohfa Ghar offers personalized and customized gifts. Customers are responsible for providing correct names, photos, messages, dates, and other customization details while placing an order.
Once an order is submitted for customization, changes may not be possible after production has started.
2. Orders
All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse an order in certain situations, including incorrect pricing, product unavailability, or suspected fraudulent activity.
3. Product Images
Since many of our products are customized and handmade, the final product may have minor differences in colour, design, placement, or appearance compared to the images shown on the website.
4. Pricing & Payment
All product prices displayed on the website are subject to change without prior notice.
Orders must be paid through the payment methods available on the website. For Cash on Delivery orders, additional verification may be required.
5. Shipping & Delivery
We aim to process and deliver orders within the estimated delivery time mentioned on the website.
Delivery times may vary due to factors such as courier delays, weather conditions, holidays, incorrect addresses, or other circumstances beyond our control.
6. Cancellation
Customized products may not be eligible for cancellation once the customization or production process has started.
For cancellation requests, please contact us as soon as possible after placing your order.
7. Returns & Refunds
Because personalized products are made specifically according to the customer’s requirements, returns or exchanges may not be accepted for change of mind or incorrect customization details provided by the customer.
If you receive a damaged, defective, or incorrect product, please contact us within [24/48 hours] of delivery with photographs or videos of the product. We will review the issue and provide an appropriate resolution.
8. Customer Responsibility
Customers are responsible for ensuring that all information provided during checkout, including name, phone number, address, and customization details, is accurate.
Tohfa Ghar is not responsible for errors resulting from incorrect information provided by the customer.
9. Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, designs, and text, belongs to Tohfa Ghar or its respective owners and may not be copied, reproduced, or used without permission.
10. Changes to These Terms
Tohfa Ghar reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.
11. Contact Us
For questions regarding these Terms & Conditions, orders, cancellations, or returns, contact us:
Tohfa Ghar
📧 Email:tohfaghar.com@gmail.com
📞 Phone/WhatsApp: 74098 71067
🌐 Website: https://tohfaghar.com/
By using our website and placing an order, you agree to these Terms & Conditions.
shipping policy
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